How do I care for my scarf?
Our scarves are digitally printed and made in Australia from the finest quality crepe de chine silks. Care should be taken when wearing with jewellery, zips, or near metal and sharp objects. We recommend you dry clean or delicately hand washing your scarf with a mild silk detergent in cold water, do not wring and dry flat.
How do I place an order?
Once you have selected your items, simply click on ‘add to cart’, then on your shopping cart. You are then able to see all the items you have selected to purchase, then proceed to checkout with your credit card, billing and shipping details.
What are my payment options?
We accept payment via Stripe, Visa, American Express and Mastercard.
Will my payment be secure?
Our site is as secure as we can possibly make it. Stripe takes security seriously using industry-leading technology such as SSL to keep your information safe.
Are my personal details safe?
Your privacy and security is important to us. Personal information you provide Tian Studios with while creating or updating an account and at the checkout, such as name, address, telephone number, email address, billing address and shipping address information are maintained in private files for the use of Tian Studios only.
Email addresses collected by us are only for internal use. We respect your privacy and will not give your email address to any other company or third party unless required by law or if you breach our Terms of Service.
Which countries do you ship to?
We ship worldwide!
How do I contact Tian Studios?
Please email us through our contact page with any concerns or feedback. Simply fill in your details, and we will endeavour to answer your queries as swiftly as possible.